NAR’s sexual harassment spin isn’t fooling anyone. Here’s why

In the days leading up to The New York Times exposé, NAR left a virtual bread-crumb trail for digital damage control around the topic of sexual harassment. Christy Murdock shares the messaging and how to avoid a PR nightmare. Continue reading

Yes, you need to respond to the good reviews, too

Those satisfied clients need love, too, so make sure you’re responding to their positive reviews with sincere appreciation. Laura Stace tells you what to say and how to show your thanks. Continue reading

Keller Williams’ profit sharing move shouldn’t come as a surprise

People are pointing fingers and raising hell over KW’s recent profit share announcement, writes broker Troy Palmquist. But why is everyone so surprised? Continue reading

Will profit share cuts drive agents back to Keller Williams’ arms?

This week in The Download: Keller Williams President Marc King warned that agents who’ve left the company will see their profit-sharing slashed unless they boomerang within six months. Continue reading

What’s next if NAR loses those bombshell lawsuits?

The most explosive damage to the National Association of Realtors and the overall industry will result if the defendants lose one or both so-called bombshell lawsuits. Author and trainer Nancy Ross breaks down the possible repercussions. Continue reading

Want to be a better listener? These 3 keys will help

It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid, writes team leader Carl Medford. Listening to their request and fulfilling it, however, can actually set your life on a new and wonderful tr… Continue reading

Get up to speed on programs that help seniors stay in their homes

Not every senior adult is ready to put their house up for sale, writes broker Teresa Boardman. Rather than trying to turn them into listings, it’s time for real estate professionals to reach out to senior homeowners with a helping hand. Continue reading

9 things this COO wishes she’d known about money as a newbie

With so much to learn as a new agent, it helps to draw on the experience of those who’ve gone before. Find out where to start with this guide from author, coach and Realtor Erin McCormick Torres. Continue reading

Choosing a brokerage? Make sure they’re working as hard as you do

You have a choice when it comes to the brokerage you’ll work with and for, broker Chris Speicher writes. Here’s what to look for and how to evaluate your options. Continue reading

What you don’t know about insurance can hurt your clients

Insurance as a hot-button issue is likely not going away anytime soon. Unfortunately, as long as Mother Nature is in control, agents, buyers and sellers need to be more proactive than ever, broker Cara Ameer writes. Continue reading