Tag Archives: Service

Here are the mistakes agents must avoid: The Real Word

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This week, Byron Lazine and Nicole White discuss mistakes agents make when competing, consumer recession fears and the Marketeer. Continue reading →

What to do when a customer calls about a home that is sold

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For too many agents, a call after the listing is sold is ignored. Instead, writes team leader Tom Toole, you can make it an opportunity and a springboard for adding value. Continue reading →

How to make the most of your time during a market slowdown

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A market shift is a perfect time to revisit your communication and best practices so that you can provide the best possible client service. Let broker Julie Busby guide you through optimizing the current opportunity. Continue reading →

Circa 1950: What real estate agents need to know about housing styles from the 1950s 

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Housing in the 1950s is characterized by homogeneous style and post-World War II sensibilities, affluence and family size. Broker Gerard Splendore offers insight into the historical and architectural roots of the decade’s home styles as part of his Cir… Continue reading →

How to show your buyers you are a pro, even if you are new to the game

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When you’re first starting out, it’s important to figure out the lay of the land for each type of transaction. Inspiring confidence in your buyer clients means knowing the process from start to finish before you show that first property. Continue reading →

How to mix, match and mirror your client’s energy when things are not clicking

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Relationship-building and effective communication are key to connecting with your clients and serving them effectively. When your customer’s personality style differs from your own, use the following techniques to keep the lines of communication open. Continue reading →

Bombshell commission lawsuit series and more: Inman’s Top 5 stories of the week (July 1-7, 2022)

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Looking for a quick catch-up on the buzziest stories of the past seven days? Here’s Inman Top 5, the most essential stories of the week, according to Inman readers. Continue reading →

Is your 2022 business plan holding up? Time for a reboot

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Building a business plan that doesn’t flex is not realistic in today’s market. Expert B.J. Sonderman has some motivational advice about changing your plan so that you can keep moving forward. Continue reading →

Seeing contingencies come back? Your market is shifting

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During the red-hot seller’s market of the past couple of years, we saw contingencies all but disappear in high-demand markets. As the market shifts, the reemergence of contingent transactions and contingency clauses can help you gauge the balance of po… Continue reading →

Watch your step: 5 closing pitfalls and how to avoid them

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There are many moving parts throughout the homebuying process, and they all need to be completed successfully before your client has their keys in hand. MDLLA stars James Harris and David Parnes outline five issues that can derail your path to the clos… Continue reading →