How Gary Gold and Tami Pardee win — and keep — luxury clients

“If you try to act like a friend, and all you want to do is sell homes, that’s sleazy,” Gary Gold told an in-person audience at Inman Connect Las Vegas. Continue reading

The 20 biggest luxury city sales of 2021 (so far)

Despite cities taking a back seat to vacation markets in 2021, major transactions made headlines across New York, Miami and Los Angeles. Continue reading

Give clients a standout experience! 5 customer service must-do’s

Providing outstanding customer service that helps create memorable experiences for your clients is absolutely paramount in our industry. Here’s how you can ensure a positive and value-driven buying and selling experience. Continue reading

David Parnes of the Agency on a 1-in-a-million tear-down opportunity

“Million Dollar Listing” star David Parnes shared with Inman a deal involving a buyer who paid over $30 million to raze an L.A. mansion. Continue reading

A new wave of luxury buyers: Business models and trends to watch

The new wave of luxury real estate buyers has changed the playing field. The good news is that top luxury professionals in the industry have insights that’ll help you take advantage of the opportunities it presents. Continue reading

Oh, Canada! The Agency opens new franchise office in Vancouver

Led by managing partners Kit Matkaluk and Hugh Cooper, the new office is the company’s 20th franchise in North America and seventh in Canada. Continue reading