Quit complaining about clients! They’re frustrated, too

Instead of complaining about clients, be the one who educates them, provides information and holds their hand when necessary — and please answer the damn phone. Continue reading

Keeping It Real: 5 tips for avoiding total burnout

On this edition of “Keeping It Real,” a recurring podcast series on Inman, Peter Lorimer cautions against letting work take over and shares what he does to avoid burnout. Continue reading

You’re the worst! 15 lessons I’ve learned from bad salespeople

I’ve learned how not to conduct an in-home appointment with prospective clients from the worst salespeople who have visited my home. Here I spread the wealth of my painfully gained knowledge. Continue reading

WATCH: How to squeeze the most out of the video you shoot

Kyle Whissel, team leader of Whistle Realty Group, says one minute of video is worth 1.8 million words. At Inman Connect Las Vegas, he shared his top tips for making the most out of video content. Continue reading

NRT’s Coldwell Banker launches new home repair program

The new service pairs sellers using NRT’s Coldwell Banker agents with consultants and project managers from home repair portal HomeAdvisor. Continue reading

Say it ain’t so: The 2 toughest things to say to clients

Throughout my real estate career, I’ve found there are two small phrases that are at the same time both the most powerful — and the most difficult — words you can say to a client. Continue reading

How to suss out the ‘looky-loos’ from actual prospects

As agents, we often have to deal with insincere people who are not serious about purchasing or selling properties. Here’s how to spot them and prevent them from wasting your precious time. Continue reading

The psychology behind pricing a home in the luxury sphere

Pricing a property is a real skill no matter the niche, but it can be especially tricky in the luxury market. That’s why we got some of the top luxe agents to share how they work through pricing with high-net-worth sellers. Continue reading