5 ways to gather client feedback to drive improvement and innovation

We all want to grow and improve our services, The Agency’s Rainy Hake Austin writes, and getting feedback is the first step in doing that. Continue reading

10 ways to embrace change and thrive in the 2nd half of 2024

As we move into the second half of the year, it’s important to develop a positive perspective on change, eXp’s Troy Palmquist writes, as an essential element of growth and innovation. Continue reading

What agents and brokers really want to tell each other: Intel survey

Agents and brokers talk. A lot. But what’s left unsaid may be nearly as important. Intel analyzed survey responses of hundreds of real estate professionals for insights into an unbreakable bond. Continue reading

5 people you need in your corner when starting out in real estate

Mauricio Umansky helps you build your ideal team to inform, challenge and fuel the growth of your real estate business. Continue reading

How to make your constructive criticism easier to swallow

Fostering a feedback culture sets the stage for greater collaboration and performance improvement across your organization. Luxury consultant Chris Pollinger offers the strategies you need to make it happen. Continue reading

4 do’s (and 4 don’ts) for mastering the art of giving feedback

While the process of being critiqued is never fun, team leader Carl Medford writes, it is frequently the pathway to the next level of performance and is critical to the overall health of personal relationships and organizations alike. Continue reading

Strong leadership isn’t mistake-free. How leaders need to be in 2023

Strong leadership isn’t about never making mistakes, Livian CEO Adam Hergenrother writes. Here are the dos and don’ts that leaders should heed as we head into the new year. Continue reading

Why listing feedback is a terrible idea

Listing feedback doesn’t matter, it’s a bad idea, and you should stop giving it, says Jay Thompson. Here’s why he believes it’s a bad move for your clients, the buyer’s agent and your career. Continue reading

Listing feedback doesn’t matter. Stop worrying about it

It doesn’t matter how easy it is to provide feedback through technology now — some buyer’s agents are just not going to do it. There isn’t any point in making a big deal out of it. Here’s why. Continue reading

10 tips for working with picky homebuyer clients

Buying a home is one of the biggest financial decisions of a person’s life. Being a good agent means offering your expertise and honest opinions to your clients. It also means understanding how to deal with tough buyers while maintaining a healthy work… Continue reading