Tag Archives: Bank of America

Study: Homeowners often miffed if lenders outsource servicing

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J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Continue reading →

Most homebuyers ready to make an offer 3 days after showing: Survey

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One-fifth of prospective homebuyers polled would also be willing to put in an offer immediately, according to Bank of America’s annual Homebuyer Insights Report released Thursday. Continue reading →

Survey: Mortgage refi crush exposed dangers of digital-heavy approach

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Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application and approval process “still requires some level of human intera… Continue reading →

3 moments that made Adena Hefets into an industry disruptor

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From watching her parents struggle to make ends meet as a child to connecting with an excellent mentor as an adult, these are the moments that shaped Hefets’ career. Continue reading →

How agents can nab new inventory as moratoriums expire

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It’s unclear exactly how many properties will be freed up after federal eviction and foreclosure moratoriums expire at the end of July. But whichever way it goes, agents will want to be prepared. Continue reading →

Vibrant and connected communities are a top priority for today’s homebuyers

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Bank of America’s Homebuyer Insights Report uncovered what homebuyers are most looking for today – likely reinforcing what you’ve seen first-hand in working with clients day to day. Continue reading →

How looking out for your clients today and into their future matters

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Connecting your clients to a variety of professionals who can assist with their home purchase and be a resource for their overall financial picture helps establish you as the real estate resource and professional for future home purchase needs. Continue reading →

Keep your eye on these top 10 purchase lenders this year

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Refinances are decreasing as purchases take over market share. These top 10 purchase lenders from 2020 are best prepared to dominate lending in 2021. Continue reading →

These are the mortgage lenders that dominated refinances in 2020

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Mortgage lenders saw record volume in 2020, with refinances leading the way. Here are the top lenders that dominated refinances last year. Continue reading →

The top 10 independent mortgage brokers gaining market share

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Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are leading the charge, according to rankings published by the Association of Independent Mortgage Experts. Continue reading →