Tag Archives: client care

The top 10 how-tos of 2025, according to our readers

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Looking back at 2025, these are the how-tos that shaped the year. Revisit the strategies that worked — and make sure you’re not playing catch-up in the new year. Continue reading →

Our top 10 most-read Back to Basics how-tos of 2025 (so far)

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To arm you with all the tips and tricks your colleagues have already read, our editors rounded up the top how-tos of the year. Catch up, or get left behind. Continue reading →

You’re not just a real estate agent – you’re a business

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One-size-fits-all answers just don’t cut it in this highly complex market. Start thinking bigger, and build the business of your dreams, Coldwell Banker Warburg’s Kevelyn Guzman writes. Continue reading →

Fair housing is not a checkbox. It’s the heart of our industry

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Fair housing is not just about reacting to injustice anymore, LIBOR CEO Doreen Spagnuolo writes. It’s about proactively building a better future. Continue reading →

Zig when they zag: The importance of carving your own path

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Stand firm, and be a lighthouse in the storm for your clients, coach Darryl Davis writes. They need you to be confident and provide leadership now more than ever. Continue reading →

22 ways to show your clients appreciation

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Showing your clients that you care does not have to be time-consuming, but it does need to be personal. Check out these impactful suggestions to raise the bar on your clients’ gifts and to let them know they are a top priority Continue reading →

Has your pipeline caught a cold? Best cures for reviving your CRM

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When you realize your pipeline is ill, much like the doctor with a stethoscope, you will need to get to the heart of the matter. Trainer Rachael Hite has a roundup of Inman’s best CRM prescriptions to get you back on track. Continue reading →

Anxious clients? Here’s how you can respond

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In the world of luxury real estate, it’s not unusual for clients to feel a sense of urgency, pressure, and even anxiety. While a global pandemic and related economic crisis certainly ups the ante for agents and raises a unique set of risks, stressors, … Continue reading →

The customer buys you first

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We in the real estate industry deal with a mountain of technology and an avalanche of information. We shovel through big data in the hope of wowing our potential customers, but I believe the thing that really matters is our ability to relate to people. Continue reading →