Tag Archives: client care

If you need to ‘add value’ at the end, you’re already behind

By | | Uncategorized
Comments Off on If you need to ‘add value’ at the end, you’re already behind

Contributor Deb Siefkin writes that real estate agents need to add value right now to be relevant. Continue reading →

How customer experience breaks down in the smallest moments

By | | Uncategorized
Comments Off on How customer experience breaks down in the smallest moments

Earn real trust and create a legacy by ensuring your clients feel like they’re in good hands from their first conversation with you, Christine Carlo George writes. Continue reading →

The top 10 how-tos of 2025, according to our readers

By | | Uncategorized
Comments Off on The top 10 how-tos of 2025, according to our readers

Looking back at 2025, these are the how-tos that shaped the year. Revisit the strategies that worked — and make sure you’re not playing catch-up in the new year. Continue reading →

Our top 10 most-read Back to Basics how-tos of 2025 (so far)

By | | Uncategorized
Comments Off on Our top 10 most-read Back to Basics how-tos of 2025 (so far)

To arm you with all the tips and tricks your colleagues have already read, our editors rounded up the top how-tos of the year. Catch up, or get left behind. Continue reading →

You’re not just a real estate agent – you’re a business

By | | Uncategorized
Comments Off on You’re not just a real estate agent – you’re a business

One-size-fits-all answers just don’t cut it in this highly complex market. Start thinking bigger, and build the business of your dreams, Coldwell Banker Warburg’s Kevelyn Guzman writes. Continue reading →

Fair housing is not a checkbox. It’s the heart of our industry

By | | Uncategorized
Comments Off on Fair housing is not a checkbox. It’s the heart of our industry

Fair housing is not just about reacting to injustice anymore, LIBOR CEO Doreen Spagnuolo writes. It’s about proactively building a better future. Continue reading →

Zig when they zag: The importance of carving your own path

By | | Uncategorized
Comments Off on Zig when they zag: The importance of carving your own path

Stand firm, and be a lighthouse in the storm for your clients, coach Darryl Davis writes. They need you to be confident and provide leadership now more than ever. Continue reading →

22 ways to show your clients appreciation

By | | Uncategorized
Comments Off on 22 ways to show your clients appreciation

Showing your clients that you care does not have to be time-consuming, but it does need to be personal. Check out these impactful suggestions to raise the bar on your clients’ gifts and to let them know they are a top priority Continue reading →

Has your pipeline caught a cold? Best cures for reviving your CRM

By | | Uncategorized
Comments Off on Has your pipeline caught a cold? Best cures for reviving your CRM

When you realize your pipeline is ill, much like the doctor with a stethoscope, you will need to get to the heart of the matter. Trainer Rachael Hite has a roundup of Inman’s best CRM prescriptions to get you back on track. Continue reading →

Anxious clients? Here’s how you can respond

By | | Uncategorized
Comments Off on Anxious clients? Here’s how you can respond

In the world of luxury real estate, it’s not unusual for clients to feel a sense of urgency, pressure, and even anxiety. While a global pandemic and related economic crisis certainly ups the ante for agents and raises a unique set of risks, stressors, … Continue reading →