Tag Archives: client communication

7 ways to improve body language, negotiation, communication

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Jamie Miller shares verbal and non-verbal communication techniques with trainer Bernice Ross that are designed to inform, inspire and create connections with clients. Continue reading →

Turn objections into opportunities: How to build trust and close deals

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Don’t look at client objections as a challenge or insult, Nick Schlekeway writes. Use them as an opportunity to showcase your expertise and add value. Continue reading →

Breaking bad news: How to have tough client conversations

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The energy you bring to client communication, Rachael Hite writes, can be the difference between a peaceful process and buyer or seller meltdown. Continue reading →

One client can be a catalyst for your whole real estate career

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Luxury broker Filippo Incorvaia shares the story of how one residential client set the stage for a career shift and led to a host of new referrals. Continue reading →

Can you hear me now? Why your clients miss 50% of what you say

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Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what’s lost in translation. Continue reading →

10 words to enhance your real estate communication game

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Words are very powerful, writes broker Joseph Santini, so choose them carefully. You’ll enjoy the rewards of great communication and more success in your business and your life. Continue reading →

Win dinner with Robert Reffkin in Compass’ Back to Basics challenge

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Twenty-five Compass agents with the most buyer-exclusive agreements and in-person interactions after 100 days of 2024 will win a trip to NYC, lunch with Leonard Steinberg and dinner at Reffkin’s home. Continue reading →

4 common conversations your clients don’t want to have

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Communication in all types of circumstances can help to set your services apart. Here’s how to approach four common bad-news scenarios and keep your client relationship moving forward. Continue reading →

Be prepared for bad news — and learn how to deliver it to clients

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Bad news is just part of the reality for real estate agents. Here’s how to deliver it effectively while ensuring clients are properly prepared and educated. Continue reading →

23 objections you’ll hear now (and how to handle them)

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Objections can throw you for a loop, and there will be a new one every time. There are a variety of ways to respond, but the key is to make your response authentic, incorporating your unique style and voice. Continue reading →