Tag Archives: client service

A 5-step plan to reduce buyer stress and sell more homes now

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Buyers are more stressed out than ever. Jimmy Burgess shares a plan to help you help your buyer clients and earn their trust. Continue reading →

3 must-have skills for building rapport with real estate clients

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By building rapport, The Agency’s John Antretter writes, agents can not only secure immediate business but also build a network of loyal clients who will return and refer others for years to come. Continue reading →

9 ways to build unbreakable trust with your prospects and clients

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Now more than ever, creating a positive perception around the service you provide is essential. Jonathan Pressman offers nine ways to make sure your brand is synonymous with integrity. Continue reading →

12 ways to build strong lender partnerships for happier clients

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Clever CEO Luke Babich writes that partnering with well-qualified lenders helps you help your clients, build your brand and add value to every real estate transaction. Continue reading →

What the Ritz Carlton can teach you about elevating client service

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Want to stand out from the crowd of real estate professionals? Take a tip from Milena Monet and emulate some of the business world’s biggest names. Continue reading →

5 tips for shepherding clients through mortgage challenges

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Buyer demand is still robust, but affordability challenges can make it harder for clients to qualify for financing, Luke Babich writes. Here’s how to help. Continue reading →

Here’s what it takes to be a full-service real estate agent

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A full-service agent provides superior service and focuses on the client’s best interest. That’s what sets their performance apart, according to The Agency’s President Rainy Hake Austin. Continue reading →

Want to be a better listener? These 3 keys will help

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It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid, writes team leader Carl Medford. Listening to their request and fulfilling it, however, can actually set your life on a new and wonderful tr… Continue reading →

Are your real estate clients truly satisfied? Here’s how to make sure

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The essence of garnering rave reviews and inspiring trust in your clients is taking responsibility, even when things don’t go according to plan, trainer Bernice Ross writes. Continue reading →

What is the meaning of full service?

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Does “full-service real estate” really mean anything, or is it just something brokerages say to charge higher fees? Teresa Boardman looks at the service-shortfalls of so-called full-service brokerages and teams. Continue reading →