Building a company culture where little things make a big difference

While metrics and KPIs reflect your company’s performance, Leah McDonough writes, it’s feeling valued and appreciated that defines company culture. Continue reading

Tough love time? Here are 5 strategies for better agent results

Loyalty bonds between agents and brokerages are fragile. How hard can you push without breaking? Wallace Real Estate’s Claudia Stallings has tough love tips for agents in today’s market. Continue reading

A CEO’s perspective on leading through constant change

Leading during times of change is undoubtedly challenging, new Inman contributor Justin Bailey writes, but it also presents an opportunity to propel education, build stronger teams and enhance relationships. Continue reading

Take the temperature of office culture by starting at the top

Whether you’re a broker-owner, managing broker or team leader, you may be surprised to find out how much your vibe affects your organization, Joseph Santini writes. Continue reading

‘Engage, work, share’ to recruit and retain top talent

In this Inman Connect panel, Kymber Lovett-Menkiti speaks with business leaders about attracting and keeping the best of the best in 2024 by establishing a value proposition, creating exposure and cultivating culture. Continue reading

Gary Keller cites commission probe in pep talk touting agent happiness

“I’m happy. Screw ’em,” the Keller Williams co-founder told agents Tuesday at his Mega Agent Camp event, referring to antitrust suits involving commissions in which the brokerage is named. Continue reading

KW Cares is 20! Its CEO reveals how leaders can mobilize agents to give

Alexia Rodriguez, CEO of KW Cares, Keller Williams’ philanthropic arm, reflects on the nonprofit’s 20th anniversary and why companies with employee hardship funds enjoy higher retention rates. Continue reading

David Kramer is ready to bring out the ‘soul’ of Hilton & Hyland

As David Kramer steps into his role as Hilton & Hyland’s president after a year of upheaval, the brokerage is repositioning itself. Kramer told Inman the goal is to effect change with culture. Continue reading

Mauricio Umansky: ‘Something exciting happens every time I wake up’

In advance of his appearance at Inman Connect New York on Jan. 24-26, The Agency’s founder and CEO said he’s always working but finds ways to unwind. Continue reading

6 ways to create a must-stay culture and improve agent retention

When agents love where they work and the people they work with, and they notice the effort you put into ensuring they have fun, it makes their decision to leave much harder. Sure we have an excellent training program, fantastic support and great system… Continue reading