Homebuyers like ‘high-touch’ loan advisors equipped with tech tools

Technology like AI is helping lenders do a better job of providing useful guidance and advice to borrowers, boosting customer satisfaction and repeat business: J.D. Power. Continue reading

Rocket Companies closes Mr. Cooper acquisition

Rocket Companies has closed its acquisition of Mr. Cooper for $14.2 billion, according to an announcement on Wednesday morning. The final acquisition price is 51 percent higher than the $9.4 billion price tag announced in March, due to Mr. Cooper’s rec… Continue reading

Mr. Cooper shareholders approve merger with Rocket Companies

Rocket hopes the $9.4 billion deal will help it capture 20 percent of all mortgage refinancing and wrest back its title as the nation’s biggest mortgage lender from rival United Wholesale Mortgage. Continue reading

Rocket, Mr. Cooper merger OK’d by Fannie and Freddie regulator

A green light from the Federal Housing Finance Agency and antitrust regulators sets the stage for a Sept. 3 vote by Mr. Cooper shareholders on $9.4 billion mega merger. Continue reading

Rocket seeing ‘awesome early data’ from Redfin acquisition

CEO Varun Krishna says lender has already seen a surge in leads and higher conversion rates from the Redfin deal, thanks to “cross pollination” of leads, agent referrals and mortgage applications. Continue reading

Rocket to inherit Mr. Cooper’s customer satisfaction woes

Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar for more than a decade. Continue reading

Mr. Cooper is ‘firing on all cylinders’ going into merger with Rocket

CEO Jay Bray says the loan servicing giant intends to “hit the ground running” when it merges with Rocket Companies later this year after turning a $198 million Q2 profit. Continue reading

Inman announces the 2025 Best of Finance Award winners

Inman celebrates 149 mortgage and finance professionals setting the bar higher in leadership, innovation and commitment to excellence. Continue reading

Mr. Cooper’s servicing portfolio shrinks for the first time in 2 years

Nation’s largest loan servicer turned an $88 million Q1 profit and remains on track to be acquired by Rocket in Q4, a deal that’s prompted UWM to cut ties to Mr. Cooper. Continue reading

Transitions, eliminated positions, acquisitions: Inman’s Top 5

Looking for a quick catch-up on the buzziest stories of the week? Here’s Inman Top 5, the most essential stories, according to Inman readers. Continue reading