Tag Archives: Service

Inman Top 5: The biggest stories of the week Oct. 1-5, 2021

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Looking for a quick catch-up on the buzziest stories of the week? Here’s Inman Top 5, the most essential stories of the week, according to Inman website visitors. Continue reading →

Now’s the time to invest in small-town commercial real estate. Here’s why

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Although any property investment presents a mix of risks, drawbacks and rewards, there are many small towns that offer great real estate investment opportunities far and above what the big city can present. Continue reading →

Give clients a standout experience! 5 customer service must-do’s

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Providing outstanding customer service that helps create memorable experiences for your clients is absolutely paramount in our industry. Here’s how you can ensure a positive and value-driven buying and selling experience. Continue reading →

7 mistakes top producers don’t let derail their success

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Success leaves clues, Jimmy Burgess will be the first tell you. He’s studied top-producing agents to understand their essence and replicate that success. Here, he lists the seven things top producers do not do because they would stunt growth. Continue reading →

Rolling out new tech? 3 critical steps for better adoption

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Technology that you’re paying for but not using is just money down the drain. Follow these steps, and you’ll get great adoption, increased agent loyalty and engagement — and the best return on your tech investment. Continue reading →

End the year strong: 5 tips for getting every team member to peak performance

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How can you ensure every member of your team is operating at peak performance? Keller Williams expansion team leader Adam Hergenrother shares five simple practices for a solid year-end. Continue reading →

Breaking into high-end real estate? 3 tips for aspiring luxury agents

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For some, breaking into luxury real estate can take years, and for others, it’s a matter of connections and high-powered introductions, say David Parnes and James Harris of “Million Dollar Listing LA” fame. Regardless of your path, you’ll have to maste… Continue reading →

Why listing feedback is a terrible idea

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Listing feedback doesn’t matter, it’s a bad idea, and you should stop giving it, says Jay Thompson. Here’s why he believes it’s a bad move for your clients, the buyer’s agent and your career. Continue reading →

Zillow, ShowingTime and why lack of competition kills customer service

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The Zillow-ShowingTime deal is what a modern-day monopoly might look like. As fewer companies dominate the scene and own the software it takes to run a real estate business, prices will go up while customer service and innovation decline. Continue reading →