Tag Archives: client experience

Value over discount: 8 tips for navigating post-NAR settlement

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Explore how to transcend discounting and enhance value in response to the NAR settlement with strategic consultant Chris Pollinger. Continue reading →

Mosaik is peak client experience, the ideal agent productivity solution

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Mosaik is an operating system for the client experience, handling listings, tasks, transactions and relationships for real estate agents and teams. Continue reading →

Generate steady leads and referrals: 9 systems you need in place by 2022

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Whether you’re brand new to the biz, you’ve just had immense growth this year and are playing catchup, or you’re simply looking for fresh automation ideas, here are nine systems every agent can use for a steady stream of referrals. Continue reading →

How to make home sales less painful for your clients

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Referrals come from clients who’ve had a good experience with you. And what’s the secret sauce to a seamless homebuying or selling process? Having detailed, organized systems in place that guide your customers through it all, step by step. Continue reading →

Be a better buyer’s agent: 6 steps for an exceptional client experience

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Buyers need a competent agent who follows a system that ensures that all essential details are systematically handled effectively and promptly. Here’s a step-by-step system that’ll make you a hero in your buyers’ eyes. Continue reading →

Want the ultimate client experience? Set up these 5 team systems

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A real estate team can be the ultimate solution to providing consistent 5-star client experiences — if they’re run effectively. Here are five must-have systems for any service-oriented team. Continue reading →

3 ways agents can add leverage in their lives and business

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Leverage allows for higher quality work and more time for new projects, which in turn helps you build a better client experience, get more referrals and have a life outside of your business. Here’s how you can use it. Continue reading →

Do you speak the 5 love languages of customer service?

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In the hottest, most competitive markets most agents have seen in their careers come major challenges. Clients need reassurance that you’ve got it under control, which might mean customizing your service based on their “love language.” Here’s how to do… Continue reading →

Lesson Learned: Be ready to evolve

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Each week, we talk to agents across the country about what they’ve learned along the way (and what they wish they had known as new agents). This week, Raleigh, North Carolina’s Shawn Britt has learned to roll with the changes, whether it’s a career cha… Continue reading →

Real estate agents: Create a VIP customer experience

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In the competitive real estate arena, customer experience is key to an agent’s success, whether that agent is helping with a purchase, sale or both. Customers have high expectations regarding the level of support provided by their agents — as they shou… Continue reading →