A 9-step ‘listening’ consultation to help you talk to sellers post-Aug. 17

Be prepared for a listing appointment at a moment’s notice. Have the tools at your fingertips, take notes, build connections, and stay focused on what’s best for the seller, Bernice Ross writes this week. Continue reading

Can you hear me now? Why your clients miss 50% of what you say

Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what’s lost in translation. Continue reading

The No. 1 skill you need to convert leads into clients

Truly engaging is an essential component in providing stellar service from first contact to the closing table. Author and trainer Bernice Ross provides a step-by-step approach to evaluating your skills. Continue reading

Want to be a better listener? These 3 keys will help

It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid, writes team leader Carl Medford. Listening to their request and fulfilling it, however, can actually set your life on a new and wonderful tr… Continue reading

Want to network like a boss? 5 tips for developing deeper connections

Networking like a boss certainly isn’t easy, but just like any other skill, you can get better at it with lots of practice. Here are a few tried-and-true tips that’ll help you up your relationship-building abilities. Continue reading

How agents can retain clients when they take a break from the market

When a client decides to put a pause on their home search, agents can ensure homebuyers and sellers stick with them when they’re ready to reenter the market by staying top of mind. Continue reading

Feeling introverted? 7 tips for dealing with people again

Real estate is an intensely extroverted world at times. If you discovered you’re way more of an introvert than you thought during this pandemic, you might find these tips helpful for those times when you need to cross over to the extrovert side as you … Continue reading

Want more sales? 10 lessons in the art of persuasion

There’s no doubt that the art of persuasion has a critical place in real estate sales. Here’s what agents can learn from bestselling author Daniel Pink’s MasterClass on sales and persuasion. Continue reading

Put your listening skills to the test! 10 ways to be a better listener

Think you’re a good listener? Now’s the time to put your skills to the test. Answer these questions to determine if you’re really hearing your clients and their needs and concerns, and then implement these best practices to improve your communication. Continue reading

Bright young things: New real estate leaders share what they’ve learned

Exercise patience, good communication skills and accountability to help your company succeed. Continue reading