FCC pushes Telephone Consumer Protection Act update to 2026

The Federal Communications Commission is pushing the Telephone Consumer Protection Act’s one-to-one consent requirement to next year, due to an appeals court ruling questioning the FCC’s definition of prior express consent. Continue reading

Clear Cooperation, resignation, deportation: Inman’s Top 5

Looking for a quick catch-up on the buzziest stories of the week? Here’s Inman Top 5, the most essential stories, according to Inman readers. Continue reading

FCC ready to crack down on AI-generated robocalls

The FCC announced on Tuesday a plan to help consumers identify and block AI-generated robocalls. The plan, if passed, could impact a key part of real estate agents’ lead generation methods. Continue reading

Keller Williams and agent hit with class action telemarketing suit

Las Vegas resident Wayan Garvey filed a complaint calling out Keller Williams’ allegedly “relentless marketing practices” and accusing the franchisor and agent Britney Gaitan of violating federal law. Continue reading

Keller Williams to pay $40M to settle cold call class action lawsuit

As part of the deal, the real estate franchisor also agreed to create a task force to ‘enhance compliance’ with the Telephone Consumer Protection Act. Continue reading

New trial date set for fall in Coldwell Banker ‘cold call’ class action case

Judge refused to reconsider an order granting class certification in case where plaintiffs allege Anywhere allows agents to violate the law to grow its market share of listings. Continue reading

Coldwell Banker agent cold call suit heads to trial as a class action

Homeowner plaintiffs allege Realogy uses its corporate structure to profit from and escape liability for letting its agents violate the law through “incessant unwanted telemarketing calls.” Continue reading

Real estate agent sues SetSchedule, alleges 60+ spam calls

Another real estate agent has filed suit against SetSchedule, alleging the lead generation firm won’t stop harassing her with autodialed calls. Continue reading

Agents sue SetSchedule for spam phone calls, ‘unjust enrichment’

The suits exemplify patterns of behavior that other agents have alleged against SetSchedule, both in online forums and directly to Inman. Continue reading

‘Consumers are fed up:’ KW sued over agent cold calls on expired listings

Keller Williams Realty is the latest real estate company to be hit with a proposed class-action lawsuit alleging its agents made unsolicited calls to consumers without their consent. Continue reading