Why getting the Pinterest look in your listings matters

All the images of perfect-looking properties online have heightened buyer expectations. Here are some statistics to be familiar with if your clients are reluctant to stage their property. Continue reading

5 tips for showing your staff a little love

A well-run office is a happy, connected office, where everyone knows that their hard work is appreciated. Here are a handful of ideas on how to show that appreciation. Continue reading

Fix that outlet! How to manage client expectations during the appraisal process

The home appraisal process can be a tripwire during the sales process because it involves judgments about a family’s home, the center of their emotional lives, whether they realize it or not. Here’s how to help your clients — and yourself — during thos… Continue reading

Agent extinction is not inevitable — if you’re on top of your game

Just as fighter pilots make critical time-sensitive decisions and are entrusted to fly multimillion dollar machinery, agents in a commodified market have to adjust and deploy their knowledge, expertise and situational awareness to provide top-shelf ser… Continue reading

Agent extinction is not inevitable — if you’re on top of your game

Just as fighter pilots make critical time-sensitive decisions and are entrusted to fly multimillion dollar machinery, agents in a commodified market have to adjust and deploy their knowledge, expertise and situational awareness to provide top-shelf ser… Continue reading

Goodbye Climb, a unique brokerage lost to a cookie-cutter industry

Inman Columnist Troy Palmquist mourns the loss of Climb, an ambitious indie brokerage founded in San Francisco. Continue reading

Concierge competition is heating up. Here’s how indies can compete 

In the ongoing listings wars, some of the nation’s most heavily funded brokerages have been boasting about their concierge services. It’s worrying for indie brokers, but Troy Palmquist and Linnette Edwards have some ideas on how to compete. Continue reading