Tag Archives: client experience

Former Engel & Völkers CXO Peter Ianos joins The Agency

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Ianos has been in the industry for more than two decades, and spent about 12 years at Engel & Völkers, where he served in a variety of leadership roles. Continue reading →

Compass One puts clients at true north: Tech Review

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Among other benefits, this application is an intuitive and lightweight method by which to manage multiple relationships in a single setting. Continue reading →

Rayse proves ‘transparency is power’ to win sales: Tech Review

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To succeed in this era, agents need to communicate that real estate buying journeys are not seamless and without wounds and to recognize consumers have options. Rayse is designed to broach those topics with buyers. Continue reading →

Something as small as a sesame seed can sink an experience

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Coach Darryl Davis offers insight into how a small mistake or moment of carelessness can undermine not only your professional reputation but the industry as a whole. Continue reading →

Value over discount: 8 tips for navigating post-NAR settlement

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Explore how to transcend discounting and enhance value in response to the NAR settlement with strategic consultant Chris Pollinger. Continue reading →

Mosaik is peak client experience, the ideal agent productivity solution

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Mosaik is an operating system for the client experience, handling listings, tasks, transactions and relationships for real estate agents and teams. Continue reading →

Generate steady leads and referrals: 9 systems you need in place by 2022

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Whether you’re brand new to the biz, you’ve just had immense growth this year and are playing catchup, or you’re simply looking for fresh automation ideas, here are nine systems every agent can use for a steady stream of referrals. Continue reading →

How to make home sales less painful for your clients

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Referrals come from clients who’ve had a good experience with you. And what’s the secret sauce to a seamless homebuying or selling process? Having detailed, organized systems in place that guide your customers through it all, step by step. Continue reading →

Be a better buyer’s agent: 6 steps for an exceptional client experience

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Buyers need a competent agent who follows a system that ensures that all essential details are systematically handled effectively and promptly. Here’s a step-by-step system that’ll make you a hero in your buyers’ eyes. Continue reading →

Want the ultimate client experience? Set up these 5 team systems

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A real estate team can be the ultimate solution to providing consistent 5-star client experiences — if they’re run effectively. Here are five must-have systems for any service-oriented team. Continue reading →