Fix that outlet! How to manage client expectations during the appraisal process

The home appraisal process can be a tripwire during the sales process because it involves judgments about a family’s home, the center of their emotional lives, whether they realize it or not. Here’s how to help your clients — and yourself — during thos… Continue reading

Are listing agents the right people to present your buyer offers?

Here’s how to navigate this tricky situation and avoid stepping on other agents’ toes. Continue reading

Are listing agents the right people to present your buyer offers?

Here’s how to navigate this tricky situation and avoid stepping on other agents’ toes. Continue reading

Pulse: 45 ways to respond to ‘I don’t want to commit to an agent’

We asked, and you all came out in droves to share your best responses. Here are our favorites objection handlers for “I want to look at houses, but I don’t want to commit to a specific agent.” (Stay tuned for a new survey question Wednesday!) Continue reading

Pulse: 35+ ways to overcome ‘I only want to work with the listing agent’

We asked, and you all came out in droves to share your best responses. Here are our favorites. (Stay tuned for a new survey question Wednesday!) Continue reading

Quit complaining about clients! They’re frustrated, too

Instead of complaining about clients, be the one who educates them, provides information and holds their hand when necessary — and please answer the damn phone. Continue reading

The Real Word: Redfin’s publishing buyer’s agent commissions

Watch Byron Lazine and Nicole White give a real estate agent’s perspective on industry-related topics. This week, now all Redfin-listed homes will publicly display the commission that sellers are offering to buyer’s agents. Continue reading

Redfin to publicly display buyers’ agent commissions on all listings

The online brokerage believes that displaying buyer’s agent commissions will add transparency and lead to a more efficient housing marketplace. Continue reading

Are buyer’s agents becoming obsolete? This agent says yes

Kerry Grinkmeyer, a retired financial adviser who now works as a luxury listing agent, points to three signs that buyer’s agents won’t be a thing in five years. Continue reading

Buyers thinking new build? 10 facts they should know first

As the adage goes, buyers don’t know what they don’t know. Welcome to construction 101. Here are 10 next-level truths you should tell any buyer clients who are thinking about building new.
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