Tag Archives: client service

5 telltale signs an agent has ‘commission breath’

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An agent’s single-minded focus on commission only can bring chaos to a brokerage, managing broker Derek Carlson writes. Here’s what to watch for when you’re recruiting top talent. Continue reading →

Los Angeles broker, CEO and SoCal luxury icon John Aaroe dies

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Aaroe, who founded John Aaroe & Associates and the John Aaroe Group, was known as a cherished mentor and guiding light to Southern California agents. He passed away at the age of 73 on Tuesday. Continue reading →

How a top DC agent went from college dropout to luxury mogul

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Extra hours, social media and a team with the highest standards of service helped The Heider Company become one of the top-earning teams at Sotheby’s International Realty. Continue reading →

A bunch of big real estate teams are making big moves

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As competition for talent remains intense, major teams this week moved to Compass, eXp Realty and the Real Brokerage. Continue reading →

8 ways to create Taylor Swift-level client loyalty in real estate

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Trainer Rachael Hite reflects on the core strategies that the most successful agents she knows use to drive their businesses. Continue reading →

Teams Spotlight: The Lisa Cozzi Team, Century 21 AllPoints Realty

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With over 24 years of proven success, find out how Cozzi and her team adapt, strategize and execute, so clients win. Continue reading →

Real estate doesn’t need more disruptors. It needs craftspeople

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Better Homes and Gardens Real Estate President Ginger Wilcox shares a call to bring care, knowledge and professionalism back to the center of the industry. Continue reading →

What real estate brokerages can learn from luxury hotel brands

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Real estate companies have the opportunity to craft a distinctive client experience aligned with their brand, values, vision and mission, The Agency’s Rainy Hake Austin writes. Continue reading →

Broker Spotlight: Tricia Schlosser, Century 21 Morrison Realty

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Find out how this standout North Dakota broker delivers “full-service support for serious professionals” and for the clients they serve. Continue reading →

Ripple effect: The unseen influence of your real estate work

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The next time you’re questioning your effort and your impact, coach Darryl Davis writes, look at the ripple effect of all you do and the lives you touch. Continue reading →