Glennda Baker: ‘Never been a more important time’ for relationships

As agents face attacks on their value from all sides, the most important thing they can do today is to focus on boosting client relationships, the Glennda Baker & Associates leader said to Inman Connect Las Vegas attendees. Continue reading

How agents can rise to the top of their market in the next 90 days

Real estate coach Jonathan Lack shares insights for what agents can do in the next 30, 60 and 90 days to perform at a higher level in the wake of commission lawsuit settlements. Continue reading

Mark McLaughlin: Client trust is all that matters — all else is ‘noise’

Compass’ chief real estate strategist is speaking this week at the brokerage’s annual RETREAT on “The Future of the Industry and Client Representation.” In a recent conversation with Inman, he shared insights and predictions. Continue reading

Are things feeling off? How to reset expectations with a client mid-relationship

Some of your clients may have started their transaction in a market that’s different from the one we’re in now. Stan Ponte offers advice for having important conversations and providing timely information to successfully reset client expectations. Continue reading

8 mistakes agents make that take them off track and how to avoid them 

There are lots of things you can do to build your business with balance. Coach Darryl Davis offers ways to stay focused, productive and smiling. Continue reading

Lesson Learned: Relationships matter most in this business

Real estate agents across the nation share stories of the lessons they’ve learned during their time in the industry. This week: Find out why top New York City broker Lindsay Barton Barrett believes nurturing relationships is the best thing you can do f… Continue reading

9 tips for making sure your client relationships aren’t ‘complicated’

Client relationships have interesting dynamics. Some are easy, and some are very difficult. Here are some pointers I’ve picked up along the way to help you manage your client relationships to perfection. Continue reading

What’s your niche? How to find it — and use it.

Delivering a luxury real estate experience necessarily entails providing your clients with specialized insights and knowledge. So the question is: what’s unique about you? What do you understand better than everyone else? Continue reading

3 ways coaching can help you be a better agent

Do you need a coach? The answer lies within you and your needs. A coach doesn’t have to be a paid coach; it could be a mentor, a confidant or a person you hire. As long as you work with a pro, your business will improve in these aspects. Continue reading

6 ICNY takeaways this KW broker took to heart

Inman Connect New York 2019 left us with many lessons centered around the customer experience. From emotional intelligence and fiduciary responsibilities, to using tech in a way that enhances agent services instead of replacing them, here are six off-t… Continue reading