Rocket to inherit Mr. Cooper’s customer satisfaction woes

Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar for more than a decade. Continue reading

Waning buyer activity pushes home price growth to 2-year low

Sixty percent of the nation’s largest markets saw home prices slip from May to June, with the largest drop happening in Washington, D.C., due to federal layoffs. Continue reading

Backers of rival mortgage credit scores wage public relations war

As new scoring models by Fair Isaac and VantageScore vie for acceptance by Fannie Mae and Freddie Mac, claims and counterclaims fly. In the meantime, mortgage giants are stuck with FICO Classic. Continue reading

First speakers announced for Inman On Tour Texas 2025

Inman On Tour Texas is back for 2025, bringing together the industry’s top agents, brokers and thought leaders for a one-of-a-kind event. Continue reading

These are the 31 markets where home prices have fallen the most

Price softening continues to spread from the Sunbelt into the Western U.S. and the inventory of homes for sale is growing at an accelerating pace, ICE Mortgage Technology reports. Continue reading

Not just Meta: Don’t sleep on YouTube and LinkedIn

From overlooked platforms like YouTube and LinkedIn to ongoing TikTok uncertainty, this week’s updates prove one thing: Agents who stay alert stay relevant. Learn what’s changing — and how to use it. Continue reading

Mortgage rates are coming down. Does the trend have any legs?

Hopes that home sales will pick up may hinge more on additional inventory coming onto the market, which is expected to cool or reverse home price gains. Continue reading

How new mom authenticity translated into 400 sides in 5 years

Find out how this South Carolina agent went from zero to 400 in her first five years in real estate, while also juggling new mom and Army wife life. Continue reading

2 Americas: Housing markets the Great Rebalancing has left behind

The market has undeniably shifted from the extreme seller’s environment of the early pandemic. But in much of the U.S., buyers still face substantial inventory constraints, an Intel analysis shows. Continue reading

Some markets look vulnerable as home price appreciation cools

Experts polled by Fannie Mae expect national home prices to keep climbing, but see Austin, Tampa, Dallas, Denver, Houston, Miami and Phoenix as markets most likely to see price declines. Continue reading