Tag Archives: communication

7 ways to improve body language, negotiation, communication

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Jamie Miller shares verbal and non-verbal communication techniques with trainer Bernice Ross that are designed to inform, inspire and create connections with clients. Continue reading →

The customer is always right, but what if they’ve been misinformed?

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Rachael Hite shares strategies for combatting client misinformation while maintaining close connections and positive communication. Continue reading →

Breaking bad news: How to have tough client conversations

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The energy you bring to client communication, Rachael Hite writes, can be the difference between a peaceful process and buyer or seller meltdown. Continue reading →

Need a productivity reset? Try these time management tactics

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This September, generate a supernova of change, and prepare to thrive well before 2025 arrives using these time management strategies from trainer Rachael Hite. Continue reading →

4 soft skills to focus on post-NAR settlement rule changes

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These soft skills have never been more critical in light of the National Association of Realtors’ commission suit settlement and subsequent rule changes, OJO Labs CEO Chris Heller writes. Continue reading →

Relatability requires connection, communication and inspiration

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Communication and relatability expert Rachel DeAlto took the ICLV stage on Wednesday and declared that she believes in the power of relatability more than anything Continue reading →

Can you hear me now? Why your clients miss 50% of what you say

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Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what’s lost in translation. Continue reading →

What’s your plan (if you have one) for communicating compensation?

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With widely divergent views around the posting of cooperative compensation, what’s your plan for talking about commissions? Continue reading →