Breaking bad news: How to have tough client conversations

The energy you bring to client communication, Rachael Hite writes, can be the difference between a peaceful process and buyer or seller meltdown. Continue reading

Need a productivity reset? Try these time management tactics

This September, generate a supernova of change, and prepare to thrive well before 2025 arrives using these time management strategies from trainer Rachael Hite. Continue reading

4 soft skills to focus on post-NAR settlement rule changes

These soft skills have never been more critical in light of the National Association of Realtors’ commission suit settlement and subsequent rule changes, OJO Labs CEO Chris Heller writes. Continue reading

Relatability requires connection, communication and inspiration

Communication and relatability expert Rachel DeAlto took the ICLV stage on Wednesday and declared that she believes in the power of relatability more than anything Continue reading

Can you hear me now? Why your clients miss 50% of what you say

Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what’s lost in translation. Continue reading

What’s your plan (if you have one) for communicating compensation?

With widely divergent views around the posting of cooperative compensation, what’s your plan for talking about commissions? Continue reading

9 must-do moves to dodge the agent exodus

If you want to be a top-performing agent in 2024 — one who stays for the long haul — prioritize skill development to best adapt to the changing market, author and coach Darryl Davis writes.
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10 words to enhance your real estate communication game

Words are very powerful, writes broker Joseph Santini, so choose them carefully. You’ll enjoy the rewards of great communication and more success in your business and your life. Continue reading