Tag Archives: Client Journey

From 1st call to closing: How to create a 5-star client journey 

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Map your client’s journey. Identify every moment of truth. And at every one, Darryl Davis writes, ask yourself: Does this feel like a 5-star experience? Continue reading →

Rechat launches Service Network to fix brokerage referral gaps

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Rechat launches Service Network, a new tool to help brokerages standardize referrals and connect clients with lenders, title and insurance providers. Continue reading →

When does an agent’s job begin? A common myth — debunked

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In this episode of Real Estate Insiders Unfiltered, Sheila Reddy, Founder and CEO of Mosaik, breaks down one of the biggest misconceptions in real estate and why it’s holding both agents and clients back. Continue reading →

What it takes to build a $100M real estate brand with heart

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Coach Melanie Klein shares the growth journey of O’Connor Estates, a Brentwood, California, real estate team that’s making waves for all the right reasons. Continue reading →

The strongest brands thrive on consistency

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Learn practical ways to infuse brand consistency into every client interaction — from first hello to closing day — to build trust, recognition and lasting success. Continue reading →

9 branding tips that prove it’s not who you know, it’s how you show up

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Troy Palmquist talks with photographer Chris J. Evans about branding, referrals, relationship building and entrepreneurship. Continue reading →

From search to sold: Mapping the client journey through your website

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Jon Krabbe of Agent Image shares ideas for supporting every stage of the client journey, from first looks to post-closing advice. Continue reading →

Just got your real estate license? Time to get organized

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Starting strong means building systems early. Marketing expert Alyssa Stalker shares how to set up the right tools and habits from Day 1. Continue reading →

6 concrete tips for crafting a cohesive content calendar for 2025

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You don’t need to plan every post months in advance, but you do need a system that aligns with your goals, reflects your expertise and gives you space to show up with clarity, Alyssa Stalker writes. Continue reading →