Tag Archives: customer relationship management

10 reasons agents suffer from call anxiety (and how to cure it)

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The ability to make lead-gen phone calls allows real estate agents to pad their bottom line by avoiding the expense of paid leads, Carl Medford writes. Continue reading →

5 huge mistakes agents make when calculating cost per lead

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In real estate, money is made on the front end rather than at the closing table, Josh Ries writes. Here’s how to maximize the profit potential of your lead gen. Continue reading →

5 questions to help you decide what you want in your next job

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Looking ahead to 2026 and thinking of making a move? Derek Carlson offers five questions to help you think through your options and put your best face forward. Continue reading →

Here’s what top agents do in the 1st 60 minutes of their day

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The first hour can set the tone for how an agent leads, serves and wins, Kevelyn Guzman writes, especially in markets that feel uncertain or unpredictable. Continue reading →

Zillow unveils new AI-powered technology suite, Zillow Pro

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Zillow Pro combines Follow Up Boss, My Agent and Agent Profiles, and enhances them with exclusive data and capabilities. The Pro suite will be available nationwide by mid-2026. Continue reading →

5 copy-and-paste emails that will wake up your database (and fill your listing pipeline)

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These five emails start the right conversations with the right people, Jimmy Burgess writes, and they are cued up and ready to go to work for you right now. Continue reading →

Cloze’s MAIA is smart, task-driven and enterprise-ready: Tech Review

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Craig Rowe reviews Cloze AI’s latest, a system-wide artificial intelligence business assistant called MAIA, tasked with helping real estate agents manage tasks, people, events and business. Continue reading →

Why most real estate agents lose the deal after the 1st meeting

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You make a great first impression, but do you get the deal? Coldwell Banker Warburg’s Kevelyn Guzman writes that the art of the follow-up is where trust, loyalty and contracts are won. Continue reading →

The Compass-Anywhere merger: Questions from a Coldwell Banker real estate agent

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How will the Compass-Anywhere merger impact the lives of everyday real estate agents? Coldwell Banker’s Cara Ameer has questions. Continue reading →

How to protect your business during a brokerage merger

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Derek Carlson shares tips for building a strong personal brand that will keep you personally at the top of your clients’ minds, even if your brokerage merges or gets acquired.  Continue reading →